How to sync your Windows credentials
If you would like to sync your Windows credentials and are using old credentials, read below you can use either of the methods. The Cisco AnyConnect VPN will let you use the VPN feature once you sign in. Please note that this process does not happen across all of your machines and will need to be repeated on each individual affected Windows device.
Windows Sync
- Connect to a working Wi-Fi/Ethernet connection
- Sign into our VPN service
- Lock your computer by pressing the Windows Key and L on your keyboard simultaneously. You may get a message from Windows that says your credentials are out of sync.
- On the lock screen, input your current credentials. This will update the credentials for your machine.
Cisco AnyConnect VPN Start Before Logon
You will notice that once you change your Unity ID password, your laptop will use an old password. Here is a simple guide on how to use Cisco AnyConnect (SBL – Start Before Logon) feature, which automatically logs you and lets you use your up to date credentials as well as lets you use our VPN service if you need to do so. Using this you will never have out of sync credentials on across your Windows systems.
Windows 10/11 Instructions:
- Connect to a reliable Wi-Fi/Ethernet connection, this can be done in the log-in screen
- Look at the bottom right for the Network Sign-in icon. It will appear as a white icon with the graphic of two computer displays. Click on this icon
- After a short time, the Cisco AnyConnect Client should appear. Click the “Connect” button
- Authenticate to our VPN using your unity ID password and 2 factor authentication. Directions on how to use VPN
- After the client connects to the VPN, it will return to the Windows login screen and you should now see a new “Disconnect” icon in the bottom right that appears as two displays with a small ‘X’
- You can now use your NCSU unity ID and current password to login to Windows