How to sync your Windows credentials
If you would like to sync your Windows credentials and are using old credential. Please note that this process does not happen across all of your machines and will need to be repeated on each individual affected Windows device.
Windows Password Sync
- Connect to a working Wi-Fi/Ethernet connection
- Sign into our VPN service
- Lock your computer by pressing the Windows Key and L on your keyboard simultaneously. You will get a message from Windows that says your credentials are out of sync.
- On the lock screen, input your current credentials while being on VPN. This will update the credentials for your machine and manually sync them.