FAQ

If you’re having issues with Eduroam, please follow the troubleshooting steps here

ARE maintains and buys annually licenses for Adobe products for our full-time faculty and staff. If you need to install Adobe products (including Adobe Acrobat) on your computer, you can do so in Software Center; you will need to install Adobe Creative Cloud which is the ‘home’ portal app for all Adobe applications

Here is a link that you may find helpful when you’re trying to sync your computer password to your current unity ID password once they become out of sync, or just generally have issues with your unity ID password.

If your Windows computer does not make contact with our campus licensing servers within 180 days (this is common for machines that are at home); you will get the watermark in bottom right that states your computer is not activated. In order to fix this issue, please connect to VPN and the computer should re-issue you a windows license.